Guidelines for the right of withdrawal

For hygienic reasons, cosmetic items cannot be exchanged / returned.

For other items you have the following rights:
If you are not satisfied, you have an unconditional right of withdrawal within 14 days (according to the Purchase Act).
If you regret the purchase, you pay the return shipping yourself.
In case of incorrect delivery or there is a defect in the item, we also replace the return shipping and send a new item at no extra cost.